Guangzhou Lanma service projects, service flowchart
Guangzhou Lanma Automation Machinery Co., Ltd. is a manufacturer dedicated to domestic automation provide non-standard design, the company has its own factory, design studios and sales departments, is a comprehensive machinery and equipment company, the company has attached importance to product quality and after-sales service, customer satisfaction has always been our big brands do an important support, the following is my company's customer service projects, commitment and service flow.
Basic services:
1, the customer buy a new machine, we provide complete instruction manual and video to explain instructions, usually free onsite installation.
2, free of charge to the customer to explain the relevant maintenance personnel, training, in order to protect the future mechanical functioning.
We are committed to:
1, the company sold all the product warranty period of one year warranty free home repair (human factors or irresistible natural phenomenon caused by the failure or damage except).
2, after receiving mechanical failure information, rushed to the scene within seven working days and solve the problem.
3, the user can consult the relevant technical issues sales phone, and get a clear solution.
4, the user in normal use, failure of performance, the company is committed to the above warranty. In addition, laws and regulations applicable in the country as otherwise expressly provided, the Company will comply with the relevant laws and regulations.
5, the supply of the company's mechanical parts, and to give technical guidance.
The after sale service telephone: 020-2911 6071
Flow chart
(Note: the company reserves the right of the products after sale service regulations of the right of final interpretation)
